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Articles on:Support
Information regarding Zeet Support and filing tickets.

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  • Support Ticket Levels
    This article highlights the importance of understanding Support Ticket categories for effective issue prioritization and resolution and helping you stay on top of all your requests and issues. There are 4 issue categories in Zeet Support Center: P0 - systems are down P1 - systems are impaired Product Guidance Issue or BugFew readers
  • How do I create a new Support Ticket?
    Support Center You can access the Support Center from your Zeet dashboard by clicking on the Support Icon in the bottom of the left side-bar. Here, you can view all the Tickets created by your entire team and their respective statuses. All created tickets viewed in the Support CenterFew readers

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